Health records-Barts Health NHS Trust

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Your appointment record

Secure access to your health information, all in one place

Every time you visit hospital, details of your care are added to your health record — from appointments and test results to medicines and allergies. Keeping this information in one place helps your hospital team plan and deliver your care safely.

With Patients Know Best, you can securely view:

your hospital appointments
your test results and letters
information recorded about your care, such as medicines or allergies

It’s free, easy to use, and available through the NHS App or a web browser. Patients Knows Best contains your health information from May 2023.

Access your complete health record

By completing a simple form

If you need access to your complete health record, you can request these through a subject access request form. Our health records team can help with this process.

Please note that records are kept for a fixed time period and then safely disposed of.

If your last hospital contact was more than 30 years ago, our archives team may hold limited information for historic or research purposes.

Keeping your information safe

Your record is kept confidential at all times

It is only shared with people directly involved in your care, such as your GP, community nurse or social worker.

All staff follow strict NHS rules on confidentiality, and information is anonymised whenever possible.

How your data is used

You can choose how the NHS uses your information to improve care for everyone

The NHS sometimes uses patient information to improve services and plan care for the future. You can choose not to have your data used in this way by setting your preference through the National Data Opt-Out.