Newham Hospital cares for one of the most diverse populations in England.
Located in Plaistow in the vibrant East End of London, it provides all the services expected of a local hospital, including emergency care, surgery, women’s and children’s health, maternity services, specialist medicine and more.
We welcome visitors to Whipps Cross Hospital. Before you arrive, please familiarise yourself with our visiting guidance.
Visit Transport for London’s (TfL) journey planner to visit our hospital
The address for Newham Hospital is Glen Road, Plaistow, London, E13 8SL.
Cycle parking facilities are available around the hospital. Cycle routes in the local area that allow you to reach Newham Hospital include Cycle Superhighway 3 (CS3) which runs from Barking to Tower gateway and also the Greenway which runs from Beckton to Hackney.
Limited car parking is available in the hospital together with spaces for Blue Badge holders. Please only bring your car if it is absolutely essential and note that there is a charge to visitors parking at Newham Hospital.
There is car parking available for all visitors near the main entrance of the hospital and directly outside the Gateway Surgical Centre. The cost of this is:
Two short stay pick-up/drop-off bays are also provided adjacent to both main hospital entrances at St Andrew’s Wing and the West Wing / emergency department entrance.
Infopoints allow you to make free calls to taxi companies to arrange a journey. There are infopoints located at our emergency department, St Andrew's Wing, The Gateway Surgical Centre and the West Wing Entrance of Newham Hospital. Staff at the reception desk in St Andrew’s Wing can assist in the booking of a taxi.
Our in-house non-emergency patient transport service team and contractors provide a high-quality, punctual, and professional patient transport service (PTS). Their service is available to be booked to and from our hospital.
Find out more about the service, and if you’re eligible to use it, online.
You may be able to claim a refund for the cost of your transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you:
Refer to Healthcare Travel Costs Scheme (HTCS) for more information on whether you are eligible, what the conditions are and how you can access the scheme.
We have a range of facilities available across our hospital and The Gateway Surgical Centre to help make your stay and visit to our hospital as comfortable as possible.
Pharmacy
We have a pharmacy where patients can collect any medicines they're given after an appointment at our hospital. Our pharmacy (also known as the Lloyds pharmacy) can be found on the ground floor, zone 12 (West Wing entrance). It's open Monday to Friday, 9am-6pm.
Any patient given a prescription after their appointment can have the label on their medicine translated into one of 11 languages.
Find out more about the translation service
In the main hospital, our reception desk is located in St Andrew’s Wing, zone 1. For the Gateway Surgical Centre, the reception desk is in the main foyer on the ground floor.
There are cash machines available on the ground floor in zones 2 and 10. Cash withdrawal charges applies. All our retail and vending machines accepts card payment.
A quiet room is available for patients and visitors who wish to pray or quietly reflect while at the hospital. It’s located in zone 12 on the first floor and has ablution facilities. A pin number is required to enter the room within the main hospital, which ward staff can give you.
We also have a quiet room for patients and visitors in the Gateway Surgical Centre, which is located on the third floor and has ablution facilities.
There are payphones and phones with direct lines to taxi companies located in zone 2, zone 12 and within the entrance to the emergency department.
We have a range of food and drink options available across the hospital and in the Gateway Surgical Centre.
Ground floor
The Fontanella coffee shop is open Monday to Friday, 8am to 6pm and is located in zone 6 on the ground floor (in the outpatients / Health Central waiting area). Open to the public, visitors, patients and staff, it sells a range of sandwiches, paninis and freshly baked pastries, as well as barista style hot and cold drinks.
First floor
The Eatwell restaurant is open 7 days a week (Sunday – Saturday) from 7am to 8pm and is located in zone 4 on the first floor.
Breakfast is served from 7am until 10am and offers a traditional full English, breakfast muffins, porridge, pastries and fresh bean to cup coffee.
Lunch is served from 12pm until 2pm and includes at least three delicious hot dishes everyday. Baked potatoes, homemade soup, freshly prepared salad bar and a range of hot and cold sandwiches are also available.
Dinner is served from 5.30pm until 7pm, serving a choice of two home cooked meals, with a vegetarian option always available. We also offer a choice of paninis, toasties, sandwiches, salads and snacks. After 7pm, we offer a selection of Soho sandwiches and salads, fresh bean-to-cup coffee, tea, cold drinks and snacks are available.
Gateway Surgical Centre
The Fontanella coffee shop is open Monday to Friday, 8am to 6pm and is located on the ground floor of the centre. Open the public, visitors, patients and staff, it sells a range of sandwiches, paninis and freshly baked pastries, as well as barista style hot and cold drinks.
Toilets with baby changing facilities are located in zones 1, 6 and 12, including in the emergency department.
We are not able to offer overnight accommodation for relatives on the hospital site.There are a small number of private rooms available to be booked within the maternity department so that new mothers can have their partners stay with them at the hospital after giving birth. These can be booked with the midwifery team.
Chaplains of many faiths are also available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. They have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.
Free WiFi is available throughout the hospital for patients. There’s no time limit on use, and capacity has been expanded in order to ensure continuous access for as many users as possible. Please note that the WiFi cannot support streaming movies or high-intensity computer games. The WiFi can be accessed by completing the following steps:
If you encounter any problems accessing or using the WiFi, please call the 24/7 helpdesk on 0344 848 9555.
We have three gardens on the ground floor which patients and visitors are welcome to use. They are located in:
#WorkWithoutFear
We know that being in hospital can be stressful and unnerving, and our staff will always do their best to ensure you or your loved ones receive the best possible care.
We are actively training our staff to spot the signs and de-escalate incidents, but we will not tolerate violence and abuse. In an emergency you will always receive treatment, but incidents of violence may be put on your patient record.
We are here for you
Glen Road
London
E13 8SL
Phone us: 020 7476 4000
Nominate your hero
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