Newham University Hospital

Newham University Hospital

Happy Birthday NHS!

Newham University Hospital provides all the services expected of a local hospital including emergency care, surgery, children’s health, women’s health and maternity services, specialist medicine, long-term care and diagnostics.

We also have a dedicated stroke unit (for rehabilitation following the initial 72 hours urgent treatment normally at The Royal London) and clinical support services.

Find us

Newham University Hospital 
Glen Road
Plaistow 
London
E13 8SL

Switchboard number: 020 7476 4000

Newham University Hospital is located in Plaistow in the East End of London, within the London borough of Newham. You can travel to the hospital in a number of ways including on foot, by car, by bike or by public transport. Plan your journey using the Transport for London journey planner or through the travel information below.

TfL can offer advice on planning a journey using an accessible route and can provide a mentor to come with you for your first few journeys to help you gain confidence and become an independent traveller, to find out more complete TfL’s form online.

By bus

The following buses stop close to Newham University Hospital, 276 and 376 on Glen road, 147, 262, 300 and 473 on Prince Regent Lane and 5, 115 and 330 as well as night bus N15 on Barking road. Low-floor wheelchair accessible buses run on all routes serving Newham University Hospital.

By tube

The closest underground/overground stations are Plaistow which is served by the District and Hammersmith and City lines and Prince Regent served by the Docklands Light Railway (DLR).

Walking from Plaistow underground station to Newham University Hospital takes around 26 minutes or 33 minutes to The Gateway Surgical Centre. Alternatively the 262 and 473 buses provide connections to Plaistow underground station.

Walking from Prince Regent Dockland Light Railway (DLR) station to Newham University Hospital takes around 26 minutes or 32 minutes to The Gateway Surgical Centre. Alternatively the 147, 300 and 473 buses provide connections to Prince Regent Dockland Light Railway (DLR) station.

Taxis can also be taken from these stations. 

Freedom passes

Older persons Freedom Pass- The Freedom Pass for older people allows free travel across London and free local bus journeys nationally.

Disabled persons Freedom Pass- The travel pass for disabled people allows free travel across London and free bus journeys nationally. You can use your pass on most journeys across London but there are a few exceptions to when and where you can use your card.

A 60+ London Oyster photocard- allows you to travel free on public transport in London from the age of 60 until you qualify for a Freedom Pass. To be eligible for a 60+ London Oyster photocard, you must: Live in a London borough and be aged 60 or over.

To find out more about the above listed Freedom passes visit the London Councils website.

By car or taxi

Limited car parking is available in the hospital together with disabled spaces. Please only bring your car if it is absolutely essential. There is a charge for visitors using the car park as follows:

up to 3 hours: £2.20

up to 6 hours: £4.50

up to 8 hours: £8.00

Up to 24 hours: £16.50

Two short stay pick-up/drop-off bays are also provided adjacent to both main hospital entrances.

Refunds of hospital transport costs

You may be able to claim a refund for the cost of your transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you: 

  • are not eligible for patient transport services (PTS)
  • cannot afford the cost of travelling to hospital
  • cannot get a friend or relative to take you

Refer to Healthcare Travel Costs Scheme (HTCS) for more information on who is eligible, what the conditions are and how you can access the scheme.

By bike

We encourage visitors, staff and patients living nearby to cycle to the hospital if possible. Cycle parking facilities are available around the hospital.

Cycle route in the local area include Cycle Superhighway 3 (CS3) which runs from Barking to Tower gateway and also the Greenway which runs from Beckton to Hackney.

The hospital appears on TfL’s Local Cycling Guide 8. You can order this guide for free by calling 0343 222 1234.

Our facilities

Overnight accommodation

We are not able to offer overnight accommodation for relatives on the hospital site.

There are a small number of private rooms available to be booked within the maternity department so that new mothers can have their partners stay with them at the hospital after giving birth. These can be booked with the midwifery team.

Quiet room

A quiet room is available for patients and visitors who wish to pray or quietly reflect on the first floor, zone 12, of the main hospital site and on the third floor of the Gateway Surgical Centre. A pin number is required to enter the room within the main hospital. Ward staff can give you the number. Both rooms have ablution facilities.

Chaplaincy

Chaplains of many faiths are available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.

Telephones

There is a payphone available in the emergency department.

Reception/information desks

There is a reception desk in the St Andrew’s Wing main hospital entrance at zone 1.

Cash machines

There are cash machines available in the main hospital building in zones 2 and 10.

Car parking

There is car parking available for all visitors near the main entrance of the hospital. The cost of this is:

  • Up to 3 hours - £2.20
  • 3 to 6 hours - £4.50
  • 6 to 8 hours - £8.00
  • Up to 24 hours - £16.50

Restaurant and coffee shops

A wide range of meals and snacks can be purchased from the eatwell restaurant, situated on the first floor, zone 4 and is open from 7am to 8pm every day.

Breakfast service is from 7am until 10am and offers a traditional full English, breakfast muffins, porridge, pastries and fresh bean to cup coffee.

Lunch service is 12pm until 2pm and includes at least three delicious hot dishes everyday including a classic ‘Home from Home’ dish and ‘Global Flavours’ a dish with authentic flavours of the world. If you fancy something lighter choose from filled baked sweet and white potatoes, homemade soup, freshly prepared salad bar or range of hot and cold sandwiches.

Dinner service is from 5.30pm until 7pm serving a choice of two home cooked meals, with a vegetarian option always available. Along with this we offer a choice of paninis, toasties, sandwiches, salads and a great selection of snacks.  

Out of these hours there is a selection of Soho sandwiches and salads, fresh bean to cup coffee, tea, cold drinks and snacks.

Light refreshments are available in the main hospital from the Fontanella coffee shop, based in zone 6 in the outpatients waiting area and is open Monday to Friday, 8am until 6pm and on the ground floor of the Gateway Surgical Centre. They offer a range of Soho sandwiches and paninis, freshly baked Danish pastries all accompanied by barista style hot and cold drinks.

The restaurant and coffee shops are open to the public, visitors, patients and staff.

Library services

Our knowledge and library services are located in the Education Centre.

Zone 2
1st Floor, Education Centre
Glen Road
Plaistow
London, E13 8SL 

Tel: 020 7363 8016

Opening hours: Monday to Friday, 8am-5pm

The knowledge Hub and Cyber Room are also available and provide access to PCs and study space for staff with Newham swipe badges.

The Gateway Surgical Centre

The Gateway Surgical Centre is a state-of-the-art stand-alone facility run by Barts Health for our patients.

The Centre boasts some of the most innovative and modern diagnostic and surgical facilities available anywhere in the world, with doctors and nurses who are highly skilled, experienced and caring. 

Clinically excellent

Bright and airy, the 39-bed centre, which opened in 2005, is situated in the grounds of Newham University Hospital. It offers safe, fast, day-care, elective surgery and diagnostic procedures in many different specialties. The Centre also houses the Trust's sports injuries clinic and the fracture clinic providing a comprehensive service on one site.

Patients may be referred to the Gateway Surgical Centre by a consultant in Outpatients or by their GP if they need elective surgery in one of the following specialities: General Surgery, Gynaecology, Orthopaedics or Urology. Typical operations will include hip replacements, hernia repairs, gall bladder removal and hysterectomy.

State-of-the-art facilities

The Centre’s facilities include:

  • Consultant-led service
  • 27 inpatient beds
  • High proportion of single rooms and single-sex three-bed bays with en-suite facilities to ensure privacy and dignity
  • Three operating theatres
  • Dedicated 12-bed day surgery unit
  • Proven infection-control measures in every area.

Newham wards

Newham University Hospital Wards
Ward Telephone Visiting hours
Plashet Ward 020 7363 6383 2pm - 8pm
Coronary Care Unit (CCU) 020 7363 8421 3pm - 8pm
Stepdown (CCU) 020 7363 8245 3pm - 8pm
Central Delivery Suite (CDS) 020 7363 8137 No visitors allowed
Birthing Centre 020 7363 8778 2pm-8pm. No children under 16 are allowed unless their parent is a patient
Clove Ward 020 7055 5563 Open visiting hours. No children under 10 are allowed
Observation Ward 020 7363 8405 Open visiting hours
East Ham Ward 020 7363 6370 11am-12noon and 2pm-8pm
Heather Ward 020 7055 5794 11am-12noon and 2pm-8pm
Intensive Care Unit (ICU) 020 7363 8099 3.30pm-7.30pm (children under 12 are allowed at the discretion of the nurse in charge)
Jasmine Ward (day ward) 020 7363 6372 No visitors are allowed
Larch Ward 020 7363 8135 8am-12noon (only husbands/partners) and 2pm-8pm
Maple Ward 020 7055 5556 11am-12noon and 2pm-8pm
Neonatal Unit (NNU) 020 7363 8700/8138 Parents and main carers can visit at any time. Other visitors are able to visit 3pm-7pm
Beckton Ward 020 7363 8153 2pm-8pm
Rainbow Centre

Outpatient: 020 7363 9057
Day care/Ambulatory Unit: 020 7363 9029
Inpatient: 020 7363 8912

2pm-7.30pm
Renal Dialysis Unit 020 7055 5578/5582 7am-11pm
Silvertown Ward 020 7363 8116 11am-12noon and 2pm-8pm
Stratford Ward 020 7363 8704/8705 2pm-8pm
Tayberry Ward 020 7055 5771 11am-12noon and 2pm-8pm
Thistle Ward 020 7363 8153/8707 Open visiting from 11am
West Ham Ward 020 7363 8153/8707 11am-12noon and 2pm-8pm

Have you received great care?

If a member of staff or volunteer has really gone the extra mile, we’d love to hear about it.

Find out how to nominate a Barts Health Hero