Patients Know Best

View your health record

Patients Know Best (PKB) gives you secure access to your health record

It’s free for all our patients and easy-to-use. Simply log in from your smartphone, tablet or computer.

Check your appointments, test results, and discharge letters

X-ray, MRI and CT scan reports will also be available soon. All your data is stored securely and you can opt-out at any time.

Use your secure NHS login

If you don't have an NHS login, you will be prompted to create one on the NHS website. Once you are logged in, the registration page will appear and you will be promoted to create a password.
You may already have a Patient Knows Best account if you have been a patient at another Trust or healthcare provider
After you have completed the form and registered, access the platform using the web link or through the NHS App.

Better control of your healthcare

If you have any questions about using the platform and your data, you can email us at bartshealth.pkb@nhs.net.

For questions about your care, please contact your healthcare team whose contact details are at the top of every letter and document in PKB.

I have been pleasantly surprised about how intuitive and informative the app is.  It's a level above the NHS App… the hospital information, including results from MRI scans, being made available on my phone is going to make it easier for thousands of people. No longer will I need to chase for results.

— Nazmul
It is really good because everything is all in one place and you can easily see when your appointment is, which is especially useful when you are pregnant because you have to juggle so many things!

Early on in my pregnancy, we had a holiday booked and having access to the app meant I knew it clashed so I needed to reschedule it.

— Kate
I lose bits of paper all the time so its good to have all my appointment letters on my phone as it makes it extremely accessible.

I would recommend and encourage everyone to just download and start using it – it’s just so accessible.

- Polly