Children's ophthalmology

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Where to find us across Barts Health

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Royal London Hospital (Whitechapel, London E1 1FR):
Clinic 2, Ophthalmology, North Tower, 6th Floor.

Whipps Cross University Hospital (Whipps Cross Road, London E11 1NR):
Eye Treatment Centre (ETC) and Children's Outpatients (Junction 4).

Newham University Hospital (Glen Road, London E13 8SL):
Health Central (Junction 6).

Contact us

If you wish to contact us to reschedule your appointment or ask an enquiry, please contact our Outpatients Appointments Centre:

  • 020 7767 3200 (8.30am-5pm, Monday to Friday)
    appointments@bartshealth.nhs.uk
  • Royal London: 020 359 42757 or email bhnt.ophthalmologysecretaries@nhs.net
  • Whipps Cross: 0208 535 6710 or email whippscrossoptical.bartshealth@nhs.net
  • Newham: 0207 767 3343

What to Expect from Your Appointment

At a paediatric eye appointment, the process and duration can vary based on the type of assessment required. Your child may be seen by one or more specialists, including doctors, orthoptists, optometrists, and nurses, who will check vision, eye movement, and other aspects of eye health. Some appointments may involve the use of eye drops to dilate the pupils for a more detailed examination, which can extend the length of the visit. Appointments typically range from one to two hours, depending on the complexity of the assessment. It is important to arrive on time, as late arrivals may result in the appointment being rescheduled.

Children can be accompanied by a Play Specialist to help make their experience more comfortable. Translation services via LanguageLine are also available—please inform the hospital if you require this support.

The Paediatric Eye Care Liaison Officer (ECLO) service

Guide Dogs is a national charity supporting people with visual impairments. Its ECLO Services provide emotional and practical support to families from diagnosis onward, working with Paediatric Ophthalmology specialists at the hospital. They offer guidance on eye conditions, welfare rights, and connects families to sensory services and other Guide Dogs programmes, including education, buddy dogs, and technology.

Out of hours

Patients with emergency medical problems should seek referral via their GP or the local Emergency Department. The clinical care of patients admitted in an emergency is shared between our paediatrics medicine teams.

Emergency referrals can also be made through the on-call Ophthalmology doctor via switchboard, on: 020 7377 7000

Refer to us

GPs wishing to refer patients into some Barts Health services need to do this through a process known as 'advice and referral' (A&R) using the advice and guidance (A&G) pathway on eRS.

Patients can also be referred to us by Choose and Book.

Requests for advice and guidance can be submitted through Choose and Book. A clinician will respond to this within five working days.

Transitioning to Adult Services

For those transitioning into adult services with learning disabilities, several options are available. Eye tests can be accessed through local opticians using SeeAbility Charity, which helps find optometrists offering reasonable adjustments. Some opticians also provide home visits for eligible individuals. If local assessments are unsuitable or there are specific concerns, referrals to the specialist hospital Ophthalmology ALD clinic can be made via a GP. Those already accessing care in a paediatric ophthalmology clinic may have their care transitioned automatically.

Please contact our dedicated mailbox with any ALD queries: bartshealth.aldeyeclinic@nhs.net.