Optical services
We provide specialist eye care
For the people of east London
We offer care to people of all ages at various hospitals and community locations in Waltham Forest, Redbridge, West Essex, and Newham.
Our friendly team includes orthoptists, optometrists, support workers, and admin staff are here to help you.
Our clinics at Whipps Cross Hospital
Whether you need help with eye movement, vision tests, contact lenses, or support with low vision, our team of eye care experts offer personalised care to meet your needs.
What to expect at your first eye test at Whipps Cross [docx] 4MB
Looking after your eyes is important for good vision and overall health. Remember to have regular eye tests, eat healthy foods, protect your eyes from the sun, and rest them when using screens. If you notice any changes in your vision, see an eye care specialist.
Adult orthoptic clinics
Orthoptists are experts who check and treat eye movement problems and misaligned eyes, often linked to medical or brain conditions.
We help people with vision issues like blurred, shaky, or double vision. Some may also have eyes that don't line up, move uncontrollably, or need to tilt their head to see clearly.
We often work with people who have had strokes, brain tumors, or multiple sclerosis. Our team takes referrals directly from hospital wards, stroke teams, and community therapists.
Botulinum Toxin (Botox) Injection for Squint [pdf] 303KB
Impact on vision after a stroke
Adult optometry refraction clinics
We offer sight tests (refraction) when it is recommended by your hospital ophthalmologist. The service is for more complex cases and prescriptions that required hospital input and co-ordinated care that cannot be provided by your own community optometrists.
A copy of your prescription will be provided to you to enable you to have glasses dispensed at your own optometrist. If you are entitled to help with the cost of your glasses we will be able to provide you with an hospital eye service (HES) voucher.
Help with health costs including glasses' prescriptions
Optometry low vision aid (LVA) clinics
Our assessments help to determine what everyday tasks our patients find difficult and aim to help patients maintain independence with the use of low vision aids. We see patients of all ages.
We work closely with the Eye Clinic Liaison Officer (ECLO) who can provide support and help with a range of needs including the certificate of visual impairment (CVI).
Optometry contact lens clinics
Our contact lens service treats patients whose vision cannot be improved with spectacles, but can be improved with contact lenses. We can prescribe and fit contact lenses for a range of medical eye conditions including keratoconus, corneal distortion, or scarred corneas.
We also treat patients with very high prescriptions or to relieve pain or aid cosmesis if your eye has become unsightly due to damange e.g. infection or trauma. Your GP or the hospital ophthalmologist can refer you to our clinics.
Make a payment for your contact lenses
Contact us for more general contact lenses enquiries
Paediatric eye clinics
At the Whipps Cross Eye Treatment Centre and Children's Outpatient Department (Junction 3), we offer a comprehensive range of treatments for children's eye conditions. Our services are also available at various community locations for your convenience.
Our specialised children's eye care includes diagnosis and treatment for conditions such as squints (strabismus), lazy eye (amblyopia), refractive errors, as well as issues related to the eye socket, tear glands, eyelids, external and corneal diseases, and genetic eye disorders.
Our experienced team consists of consultant ophthalmologists, orthoptists, optometrists, nurses, an eye clinic liaison officer (ECLO), and a dedicated support worker, ensuring well-rounded, expert care for your child.
We provide various treatment options including eye patches, eye exercises, prisms, and corrective glasses.
To book an appointment with us, please consult your GP, local optometrist, health visitor, or school nurse. If further specialist care is needed, they will refer you to our outpatient clinic at Whipps Cross or one of our community locations.
Visit or contact your local community clinic
| Community clinic locations |
Waltham Forest
Redbridge |
| Special school locations |
Waltham Forest
Redbridge
|
Contact us
For further information
Visit us
- Adults: Eye Treatment Centre, Whipps Cross Hospital
- Childrens: Children's Outpatients, Junction 3, Whipps Cross Hospital
Get in touch with us
Phone us: 020 8535 6710
