Support services

Healthcare Support Workers (HCSW) work across all our sites and in our community settings, under the guidance of a qualified healthcare professional.

The role of a HCSW is a busy and varied one with lots of patient, visitor and staff interaction.

Most commonly, HCSWs work alongside our qualified nurses on our wards. The types of duties include the following:

  • Patient washing and dressing
  • Serving patients meals and assisting with feeding when necessary
  • Helping patients to mobilise
  • Assisting where necessary with patient personal needs and toileting
  • Bed making
  • Assisting with patients' overall comfort
  • Monitoring patients' conditions by taking temperatures, pulse, respirations and weight
  • Maintaining accurate records, drug calculations and administrative duties.

Nursing Health Care Assisstants (HCA) usually work a 37.5 hour week on a shift or rota system, typically including nights and weekends. Part-time and flexible working is available.

Maternity support worker (MSWs)

Maternity support workers work within the maternity units across our three main hospital sites, working under the supervision of qualified midwives the MSWs assist in the care of mothers and babies. They need to be able to cope with emergency situations, as well as, more straightforward births.

Maternity support workers (MSWs) have a range of responsibilities which will vary, depending on the exact role and location but as a guide, tasks would usually include:

  • Taking blood samples for testing
  • Making routine observations (such as temperature, pulse, blood pressure, and breathing)
  • Participating in parent education (this could be on a group or individual basis)
  • Maintaining stock levels of stationery and equipment
  • Preparing equipment
  • Clearing up after sessions
  • Monitoring patients' conditions by taking temperatures, pulse, respirations and weight
  • Maintaining accurate records, drug calculations and administrative duties

MSWs usually work a 37.5 hour week on a shift or rota system, typically including nights and weekends. Part-time and flexible working is available.