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For patients

We aim to provide a professional service that is caring and supportive. Our highly qualified team will be on hand to welcome you and care for you throughout your visit and to arrange any necessary follow up appointments.

If you have any concerns or questions during your visit, the consultants and dental nurses will be happy to help you. Even if they are busy, they will always make time to listen and give you the information you need.

Priority patients

Patients with the following conditions take priority:

  • mouth cancer
  • developmental dental disorders, for example: cleft lip/palate, developmentally missing teeth (hypodontia) and imperfecta (malformation of enamel)
  • orofacial trauma
  • medical conditions, for example: severe bleeding disorders or a recent organ transplant patients
  • severe learning disabilities

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Referrals and first appointments

Once you have been referred to the Dental Hospital by your GP or dentist, you will be seen by one of our consultants in clinic. One of the first steps will include detailed x-rays so you will be referred to our radiology department.

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The radiology department at The Royal London Hospital provides a service for all our dental specialities and plays a crucial role in patients’ diagnosis and treatment. Depending on the nature of your dental treatment, either one or several x-rays will be taken and this procedure may involve placing small films directly into the mouth to make sure that all the angles of tooth formation are captured on film.

After your xrays, you may need to wait for the film to be digitally processed and uploaded onto the system. You are normally asked to return to the clinic where your consultation will continue.

As we are a major teaching hospital the xray department may be extremely busy, so there may be a delay if xrays are required.

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Cancelling appointments

We ask, if you need to cancel an appointment that you give us at least 24 hours notice.

Please note: Generally, if you miss up to two appointments, you may be discharged from the Dental Hospital. For some clinics, however, you will be discharged if you miss one appointment (e.g. Sedation).

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If you are due to have routine dental surgery, this will take place at the Dental Hospital (surgery is carried out while you are in a dental chair). Ideally, you should be accompanied by an adult, particularly if you are having sedation prior to your surgery as you may need to go home by car.

We recommend that all patients rest as much as possible after surgery. Adults should not return to work and children should not go back to school until the following day.

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Location of our services

The Royal London

At The Royal London Hospital we treat patients with a variety of conditions and use up-to-date treatment approaches. Some of these conditions and treatments are:

  • Endodontics
  • Periodontics
  • Prosthodontics
  • Children’s dentistry
  • Orthodontics
  • Oral medicine
  • Emergency dental service
  • Sedation and general anaesthesia

Dental Hospital address:
Barts Health Dental Hospital
Turner Street
London, E1 1BB

Tel: 020 7767 3203
Opening times: Monday to Friday, 8.30am-5pm

Please note: unfortunately, due to resourcing, the walk-in dental service at the Royal London Dental Hospital has been suspended until further notice. Please call 111 for information on available services in your area.

Restorative tel:  020 7767 3203
Paediatric tel: 020 7767 3203
Orthodontics tel: 020 7767 3203
Oral medicine tel: 020 7767 3203
Oral and maxillofacial surgery tel: 020 7767 3203

Services provided at Whipps Cross

Our orthodontic service at Whipps Cross University Hospital provides corrective dental procedures - some of which are linked to the oral and maxillofacial service.

Junction 2 (off the main hospital corridor), Orange Zone

Tel: 020 8539 5522 ext. 5434 (reception) 5434 (secretary)
Opening times: Monday to Friday, 9am-5pm

Services provided at other sites

The Royal London Hospital, along with Barts Health School of Medicine and Dentistry, also manages two Academic Dental Clinics:

  • Barkantine Centre on the Isle of Dogs, east London
  • Barkantine Centre in Southend-on-Sea in Essex

The clinics allow our students to train in a primary care setting while providing the local community with a high quality NHS dental service. Patients are treated under the close supervision of senior academic and NHS staff.

Treatments are free. If you are interested in booking an appointment, please call the clinic directly (details can be found in our contact us section)

We also have multidisciplinary teams of specialists who treat patients with hypodontia, oral cancer and heart conditions.

Academic Dental Clinic address 
Barts Health Academic Dental Clinic
Southend Health and Dental Care
Luker Road (opposite Southend Central Station)
Essex SS1 1LW
(Luker Road entrance)

Tel: 01702 328383
Opening times: Monday to Friday, 9am–5pm

Barts Health Academic Dental Clinic
Barkantine Primary Care Centre
Westferry Road,
Isle of Dogs
E14 8JH

Tel: 020 7791 8100
Opening times: Monday to Friday, 9am–5pm

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Community Dental Services

For information about our Community Dental Service click here.


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