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Our facilities

Overnight accommodation

We can offer overnight accommodation for the relatives of patients being admitted to the hospital or for patients who attend the hospital for regular treatment. We can also provide facilities for patients prior to their appointment who have to travel a long way to attend the hospital for complex investigations or treatment, but who do not need to be readmitted to a ward. Please ask the ward staff or pre-admission staff to see if this accommodation would be suitable for you, or your relatives, at any stage of your treatment.

James Hora Home at The Royal London Hospital provides accommodation for relatives and carers supporting critical care patients and surgical patients.
The home can also offer accommodation to outpatients who would have difficulty getting to the hospitals to attend appointments, to pre-admission
patients prior to their surgery and to some patients prior to their hospital treatment.

The home can accommodate up to 26 guests. Please speak to a member of the ward/clinic staff about a referral to stay in James Hora Home or call
them on 078 8055 3525.

Stevenson House on Ashfield Street is available for the families of children admitted to The Royal London for long stays. It is a 16 bedded house and includes two fully-equipped kitchens, 10 bathrooms, a large shared living room, a playroom and laundry facilities. Direct phone lines connect the wards to family bedrooms. The Sick Children's Trust provides the 'Home from Home' accommodation in Stevenson House, they are a voluntary organisation that do not charge for the stay and rely entirely on donations.

Enquiries should be made via the house manager on telephone 020 7791 2604.

Multi-faith chaplaincy centre

Chaplains of many faiths are available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. Information about your religious preference will be passed to the chaplaincy. If you do not wish this to happen, please inform a member of staff.

Find out more about the chaplaincy service here.

Telephones

There are payphones and direct lines to taxi companies on the ground floor of the Outpatients Department and in the main entrance to the hospital.

Shops

There is a shop selling newspapers, sweets and toiletries in the foyer of the Outpatients Department in Stepney Way.

Cash point

There is a cash point on the wall of the Medical College Student Union building, opposite the Outpatients Department in Stepney Way.

Restaurant and coffee shop

There is a coffee shop in the Outpatients Department in Stepney Way which sells hot drinks, toasted sandwiches and pastries. It is open 7am-4pm, Monday to Friday.

The staff, patient and visitor restaurant is located on the fifth floor of the new building. It is open daily 7.30am-7pm, including weekends and bank holidays.

With impressive views of the surrounding area, the restaurant has 180 seats and serves a varied menu to cater for a range of diets. A selection of hot and cold foods are available in the restaurant.

Find out about disabled access to the resturant here.

The Royal London Archives

The archives hold records of numerous other hospitals, charities, training institutions and individuals and most of these are available for research. They are open to researchers by appointment only.

Find out more about the archives at The Royal London Hospital.

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