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IT service disruption

16 January 2017

Update: 16 January 2017

On Friday 13 January 2017 Barts Health discovered and took immediate steps to contain a virus in the Trust's computers. The virus has been quarantined, and all major clinical systems are now up and running.  No patient data was affected, there was no unauthorised access to medical records, and our anti-virus protection has now been updated to prevent any recurrence.

In addition to the Trust’s core clinical system Cerner Millennium, Radiology and imaging from X-rays and scans continue to be used. The computerised pathology results service is now back online and processing requests as normal - it may take a day or so to deal with the backlog that built up during the short period when we processed requests manually.

Notes to Editors:

The incident was caused by Trojan malware, not ransomware. The particular virus has never been seen before and, whilst it had the potential to do significant damage to computer network files, our measures to contain the virus were successful.

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13 January 2017

On 13 January Barts Health became aware of an IT attack.

We continue to urgently investigate this matter and have taken a number of drives offline as a precautionary measure. Importantly, we can now rule out ransomware as the root cause. We have also established that in addition to the Trust’s core clinical system Cerner Millennium, Radiology and imaging from X-rays and scans continue to be used as normal. We have tried and tested contingency plans in place and are making every effort to ensure that patient care will not be affected.

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